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Frequently Asked Questions
How do I create my first video?
Sign in to your account, go to "Create Video" page, enter your description and choose settings. Generation time depends on the model you choose — a video is usually ready in a few minutes.
How many videos can I create?
It depends on your credits. Each plan includes a set number of credits per billing period, and every generation uses credits based on the model, duration and resolution you choose. Upgrade your plan to get more credits.
Can I use videos commercially?
Commercial use depends on the displayed plan, the selected model/provider terms, and your rights and consents for all inputs. Review outputs before publication; TryVeo does not guarantee exclusivity, copyright protection, or clearance of third-party rights. Voice cloning, where available, requires your own voice or explicit permission to use the voice; impersonation and deceptive use are prohibited.
What if my video won't generate?
Check your internet connection, try simplifying the description, or contact support if the issue persists.
Need More Help?
Can't find the answer to your question? We're always here to help.
We typically respond within 4-7 days